Frequently Asked Questions
What is Paige? Paige is a planning platform that helps you get organized now, to make things easier for your loved ones in the future. Wills, documents, passwords, accounts, and final wishes — all in one secure place, accessible to the people you trust.
What can I do on Paige? With Paige, you can create a will, organize your documents and passwords, record memories, and leave personal messages for the people you love. Built-in guidance walks you through each step, so you always know what to do next.
How do I make my will legally valid? Once you've completed your will in Paige, you'll need to print and sign it according to your state's requirements. In some cases, you may need or want to notarize your will. Paige provides specific instructions to walk you through exactly what you need to do to make it legally valid in your state.
Does Paige support trusts, or only wills? Paige's will maker is designed for the creation of legal wills. Paige doesn't offer trust creation at this time, but you can securely store and share any existing trust documents in the platform.
Do you offer joint wills? Paige doesn't currently offer joint wills, but the Two Wills plan can be a great option for couples. It includes a separate, individual will for each person in a package that saves money. It will also prefill some of the relevant information that is shared between spouses.
Should I consult a lawyer before using Paige's Will Builder?
Paige's Will Builder is designed to make estate planning simple, affordable, and accessible — and for many people, it's everything they need to get their wishes documented and legally in order.
That said, every situation is unique. If your estate involves any of the following, we'd recommend speaking with a qualified estate planning attorney alongside using Paige:
- Large or complex asset portfolios
- Business ownership or succession planning
- Blended families or complicated inheritance arrangements
- Significant real estate holdings across multiple states
- Trusts or tax planning considerations
Paige is here to make the process as straightforward as possible, but we're not a law firm and we don't provide legal advice. Think of us as a knowledgeable starting point — one that helps you get organized and informed before, during, or after working with a legal professional.
How do I sign up for Paige? Head to go-paige.com, click Start for Free, and you'll be guided through our onboarding process to begin your free trial.
How do I reset my password? On the login page, click Forgot Your Password and you'll receive an email with instructions to set a new one.
What are the costs associated with Paige? Paige offers a membership plan at $3.99/month (after a free one-month trial) that covers document storage, passwords, memories, messages, and more. Wills are available as separate one-time purchases, starting at $75 for a single will or $125 for two.
Is my information secure on Paige? Paige uses bank-grade encryption and multi-factor authentication, so your information is protected with the same level of security you'd expect from a trusted financial institution.
What types of documents can I store? Paige can be a home for just about anything important. Things like wills, insurance policies, medical directives, financial records, property documents, and personal identification are all great candidates. Our documents tool will suggest the items you may want to upload, so you’ll have plenty of guidance.
Can I share documents with others? Yes. Paige gives you control over what gets shared and with whom. Sharing can be set to happen immediately, or upon your passing.
What is a delegate? A delegate is a trusted person you designate in Paige to access your account after you pass. They might be someone who will help settle your affairs, or someone who can get the right information to the right people in your family. Once your death is confirmed via death certificate or obituary, they receive read-only access to everything you've organized in Paige.
Who should I assign as a delegate? Choose at least two people you trust deeply with your personal and financial information. A good delegate is comfortable handling documents, passwords, and financial accounts, and they’re someone who can take care of things when your family needs it most.
How much access do delegates have? You stay in control. Delegates can only see what you've specifically chosen to share with them, and their full read-only access is only granted after a passing has been verified.
How does someone report a passing? A designated delegate can email help@go-paige.com or use the live chat feature on the Paige website to report a passing and begin the verification process.
What documents are needed to verify a passing? Accepted documents can include a death certificate, obituary, or burial permit — any one of these can be used to begin the verification process.
I had an account with The Postage. Did my information transfer to Paige automatically? Yes. Everything from your Postage account transferred over to Paige automatically, so nothing was lost in the move.
Do I use the same username and password I used on The Postage? Yes. Your login credentials carried over, so you can sign in to Paige the same way you always did.
I need help with my account. Who do I contact? Our team is happy to help. Reach out to us at help@go-paige.com or use the live chat feature on the Paige website.
Can I buy the will without a membership? No. The will is available as an add-on purchase within the Paige platform, so an active membership is required to access it. You can start with the free trial and purchase the will at any point during or after your trial.
Is there a limit to how much I can upload to my Paige account?
Right now, there are no data caps on what you can upload to your Paige account — store the documents, photos, and files that matter most to you without worrying about hitting a limit.
As Paige grows and evolves, we may introduce storage tiers in the future. If that ever changes, we'll give you plenty of notice so you're never caught off guard.