---
title: How to Update Your Payment Information
description: Instructions on how a Paige user can change the payment information they have on file for their account
---

[Skip to content](https://resources.go-paige.com/how-to-update-your-payment-information#main-content)

English

Show submenu for translations

![Main Logo for Light Background-1](https://resources.go-paige.com/hs-fs/hubfs/Main%20Logo%20for%20Light%20Background-1.png?width=150&height=67&name=Main%20Logo%20for%20Light%20Background-1.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact us](mailto:help@go-paige.com)

[Contact us](mailto:help@go-paige.com)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Paige Resource Center](https://resources.go-paige.com/?hsLang=en)
2. [Knowledge Base](https://resources.go-paige.com/knowledge-base?hsLang=en)
3. [Billing & Account Management](https://resources.go-paige.com/knowledge-base?hsLang=en#billing-account-management)

# How to Update Your Payment Information

Updating your payment information is quick, and you can do it any time right from your account settings.

### Table of Contents

[Getting to Your Billing Settings](https://resources.go-paige.com/how-to-update-your-payment-information#a)  
[Updating Your Card in the Billing Portal](https://resources.go-paige.com/how-to-update-your-payment-information#b)  
[A Few Things Worth Knowing](https://resources.go-paige.com/how-to-update-your-payment-information#c)  
[Common Questions](https://resources.go-paige.com/how-to-update-your-payment-information#d)

#### **Getting to Your Billing Settings**

Your payment information lives in the same place you manage everything else about your account — your **My Account** page. Here's how to get there:

1. Log in to your Paige account at [**app.go-paige.com**](https://app.go-paige.com).
2. Click the **initials avatar** in the top-right corner of any page (it shows your initials, like John Smith would be "JS").
3. Select **My Account** from the dropdown menu.
4. Scroll down to the **Membership & Wills** section.
5. Click the **Account and Billing** button.

#### **Updating Your Card in the Billing Portal**

Clicking **Account and Billing** will take you to your personal billing portal. From there, you can:

- Add a new credit or debit card
- Remove an existing card
- Set a different card as your default payment method
- View your billing history

Simply follow the on-screen prompts to make your changes. Once you've saved your new payment information, you're all set. Your next renewal will use the updated card automatically.

#### **A Few Things Worth Knowing**

Your billing portal is managed by Stripe, a secure payment platform used by millions of businesses worldwide. Paige never stores your full card details directly. Stripe handles that on our behalf, with industry-leading encryption.

If your card is declined or expires before your renewal date, your membership may pause. Paige will store your info securely until payment is restarted, but you will not be able to add to your plan or view your uploaded information. Keeping your payment information up to date is a good way to make sure your plan stays accessible without interruption.

### Common Questions

##### **"What if I want to cancel my membership instead?"**

If you'd like to cancel rather than update your payment method, the billing portal gives you that option too. You'll see a "Manage payment methods or cancel" option on the **My Account** page, just below the **Account and Billing** button. Cancellation takes effect at the end of your current billing period.

- [Getting Started](https://resources.go-paige.com/getting-started?hsLang=en)
- [Wills](https://resources.go-paige.com/wills?hsLang=en)
- [Contacts](https://resources.go-paige.com/contacts?hsLang=en)
- [Delegates](https://resources.go-paige.com/delegates?hsLang=en)
- [Documents](https://resources.go-paige.com/documents?hsLang=en)
- [Passwords](https://resources.go-paige.com/passwords?hsLang=en)
- [Messages](https://resources.go-paige.com/messages?hsLang=en)
- [Memories](https://resources.go-paige.com/memories?hsLang=en)
- [Business](https://resources.go-paige.com/business?hsLang=en)
- [Knowledge Base](https://resources.go-paige.com/knowledge-base?hsLang=en#main-content)

    - [Family Training & End of Life Next Steps](https://resources.go-paige.com/knowledge-base?hsLang=en#family-training-end-of-life-next-steps)
    - [Billing & Account Management](https://resources.go-paige.com/knowledge-base?hsLang=en#billing-account-management)
- [FAQs](https://resources.go-paige.com/faqs?hsLang=en)

- Home
- Products
- Pricing
- Blog
- Company

[![Logo messing around (1690 x 300 px) (5)](https://resources.go-paige.com/hs-fs/hubfs/Logo%20messing%20around%20(1690%20x%20300%20px)%20(5).png?width=150&height=84&name=Logo%20messing%20around%20(1690%20x%20300%20px)%20(5).png "Logo messing around (1690 x 300 px) (5)")](http://go-paige.com)

<https://go-paige.com/> <https://www.linkedin.com/company/go-paige/posts/?feedView=all> [mailto:help@go-paige.com](mailto:help@go-paige.com)

Copyright © 2026, Paige